Patriot Flags of Texas Terms of Service

1. Service Description

Patriot Flags of Texas provides temporary American flag displays at participating residential properties for designated patriotic holidays. Membership includes installation, removal, storage, and maintenance of the flag display during each scheduled holiday.

Current annual holidays include:

• Presidents Day

• Memorial Day

• Flag Day

• Independence Day

• Labor Day

• Veterans Day

We are committed to providing service for the holidays listed above. In the event service offerings or holiday schedules change, customers will be notified in advance whenever reasonably possible.

2. Service Area & Membership Eligibility

Patriot Flags of Texas currently serves select communities throughout Central Texas. Service availability is determined based on our active service routes, operational capacity, and other business considerations.

Submitting a membership request does not guarantee service. All memberships are subject to review and acceptance by Patriot Flags of Texas.

If we determine that a property cannot be reasonably serviced due to its location, route availability, safety concerns, operational limitations, or any other business reason, we reserve the right to decline or cancel the membership and issue a full refund of any amounts paid.

3. Holiday Scheduling

Flags are typically installed 1–3 days before each holiday and removed 1–3 days after each holiday, weather permitting.

Installation and removal dates may vary based on weather, staffing, routing efficiency, holidays, or other operational needs.

While we make every effort to install and remove flags within our normal service window, exact installation and removal dates cannot be guaranteed.

4. New Membership Cutoff

To guarantee installation for an upcoming holiday, new memberships must be purchased at least seven (7) days prior to the scheduled holiday.

Memberships purchased fewer than seven (7) days before a holiday may begin with the next scheduled holiday display at Patriot Flags of Texas' discretion and availability.

5. Weather Conditions

For the safety of our team and protection of our equipment, installation or removal may be delayed due to severe weather, flooding, lightning, high winds, or other unsafe conditions.

Weather-related delays do not qualify for refunds or account credits.

6. Installation Site & Underground Hazards

Customers agree to provide a safe and reasonably accessible installation location.

Patriot Flags of Texas will use reasonable care when installing and removing flag displays. However, customers acknowledge that underground irrigation systems, utility lines, drainage systems, invisible pet fences, landscape lighting, tree roots, and other buried obstacles may not always be visible or identifiable.

By participating in our service, customers accept the inherent risk associated with installing temporary ground-mounted flag displays. Patriot Flags of Texas shall not be liable for damage to underground or concealed improvements that are not visible or reasonably identifiable at the time of installation.

If a customer is aware of any unusual underground hazards or requests a specific installation location, they should notify Patriot Flags of Texas prior to installation.

Patriot Flags of Texas reserves the right to decline, relocate, or discontinue installation at any property where the installation location is determined to be unsafe or impractical due to terrain, landscaping, utilities, underground hazards, aggressive animals, construction, or other operational concerns.

7. Membership Billing

Annual Membership

Annual memberships are billed once each year and automatically renew on the anniversary of the original purchase unless canceled before the renewal date.

Monthly Membership

Monthly memberships include a one-time New Member Enrollment Fee charged when a new monthly membership begins, plus the first monthly membership payment due at checkout. After enrollment, monthly membership payments automatically recur each month unless canceled.

If a monthly membership is canceled and later restarted, a new New Member Enrollment Fee will apply.

8. Cancellations & Refunds

Customers may cancel their membership at any time through the Customer Portal or by contacting Patriot Flags of Texas.

Cancellation prevents future recurring charges but does not refund payments already processed.

Cancellation of a monthly membership terminates that membership. Any future monthly membership is considered a new enrollment and is subject to the applicable New Member Enrollment Fee in effect at the time of re-enrollment.

Cancellation becomes effective at the end of the customer's current billing period.

Membership benefits continue through the end of the paid billing period unless otherwise stated or requested.

No prorated refunds or partial refunds will be provided for unused portions of a membership period.

The one-time New Member Enrollment fee is non-refundable once service has been initiated.

9. Failed Payments

If a scheduled payment cannot be processed, service may be suspended until the account is brought current.

Patriot Flags of Texas reserves the right to cancel memberships after repeated failed payment attempts.

10. Flag & Equipment Ownership

All flags, flag poles, and related equipment provided as part of the Patriot Flags of Texas membership remain the exclusive property of Patriot Flags of Texas at all times.

Membership provides customers with the temporary use and display of this equipment during scheduled holiday service periods only. Ownership of the equipment is not transferred to the customer.

Patriot Flags of Texas reserves the right to modify the flags, poles, hardware, installation methods, display locations, and other aspects of the service at its discretion, provided the overall nature of the membership service remains substantially the same.

Customers authorize Patriot Flags of Texas to enter the front yard or other agreed-upon installation area of the property for the purpose of installing, servicing, maintaining, inspecting, and removing Patriot Flags of Texas equipment.

We maintain our flags and replace flags that become worn through normal use.

Customers agree to exercise reasonable care while the equipment is installed and should promptly notify Patriot Flags of Texas if a flag or pole becomes damaged, missing, knocked down, or requires attention.

Customers may not remove, relocate, modify, or permanently retain any equipment owned by Patriot Flags of Texas without prior written permission.

Patriot Flags of Texas reserves the right to repair or replace equipment that is lost, stolen, intentionally damaged, or not returned due to customer actions. The customer may be responsible for the reasonable replacement cost of equipment resulting from negligence or unauthorized removal.

11. Force Majeure

Patriot Flags of Texas shall not be responsible for delays, interruptions, or failure to perform services resulting from events beyond our reasonable control, including but not limited to severe weather, natural disasters, road closures, governmental actions, labor shortages, equipment failures, supply chain disruptions, or other unforeseen circumstances.

12. Limitation of Liability

Patriot Flags of Texas will use reasonable care when installing, maintaining, and removing flag displays. However, by participating in our service, customers acknowledge that temporary ground-mounted flag installations involve certain inherent risks.

To the fullest extent permitted by law, Patriot Flags of Texas shall not be liable for:

• Damage to underground or concealed irrigation systems, utility lines, drainage systems, invisible pet fences, landscape lighting, or other buried improvements that are not visible or reasonably identifiable at the time of installation.

• Damage or delays caused by severe weather, natural disasters, or other events beyond our reasonable control.

• Theft, vandalism, or damage caused by third parties after installation.

• Damage resulting from customer modifications, relocation, misuse, or unauthorized removal of Patriot Flags of Texas equipment.

In no event shall Patriot Flags of Texas' total liability arising out of or relating to the services provided exceed the amount paid by the customer for the applicable membership period.

13. Moving & Change of Address

Members who move should notify Patriot Flags of Texas as soon as reasonably possible and before the next scheduled holiday installation.

If the new address is located within an active Patriot Flags of Texas service route and we are able to provide service, membership may be transferred to the new address at our discretion.

If the new address is outside our service area or cannot be reasonably serviced due to route availability or other operational considerations, the membership may be canceled. In such cases, no prorated refunds or credits will be issued for any unused portion of the membership, and any applicable recurring billing will be discontinued in accordance with these Terms & Conditions.

14. Changes to Service

Patriot Flags of Texas reserves the right to modify its pricing, holiday schedule, service procedures, service routes, membership offerings, and these Terms & Conditions from time to time.

Any changes to recurring membership pricing will apply only to future billing periods and will not affect charges that have already been processed. Customers will be provided with at least thirty (30) days' notice of any material recurring pricing changes before they take effect.

Updated Terms & Conditions will be posted on this website and become effective upon publication. Continued use of our services after updated Terms are published constitutes acceptance of those changes.

15. Contact Information

Patriot Flags of Texas

Website: https://patriotflagsoftexas.com

Email: info@patriotflagsoftexas.com

For purposes of these Terms & Conditions, "Patriot Flags of Texas," "we," "us," and "our" refer to Shelton Quality Services, LLC, doing business as Patriot Flags of Texas.